Shipping policy
Shipping Policy
At Beeyouti, we are committed to providing a smooth and transparent shopping experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. Order Processing
Orders are processed after payment has been successfully received.
Most orders are processed and prepared for shipment within 1–2 business days.
Orders are not normally processed or shipped on weekends or public holidays.
During periods of high order volume, promotions, holidays, or circumstances outside our control, processing may take longer. If there is a significant delay, we will make reasonable efforts to keep you informed.
2. Shipping Destinations
Beeyouti ships to customers in various locations worldwide, subject to product availability and carrier service.
Shipping availability and delivery times may vary depending on the destination, product, shipping carrier, customs requirements, and other circumstances.
Available shipping options and applicable shipping costs will be displayed during checkout.
3. Estimated Delivery Times
Our typical delivery timeframe is approximately 14–21 business days after an order has been processed and shipped.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on:
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Destination country or region.
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Shipping carrier.
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Customs processing.
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Weather conditions.
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Public holidays.
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Carrier delays.
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Incorrect or incomplete delivery information.
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Other circumstances outside Beeyouti's control.
Some orders may arrive earlier or later than the estimated timeframe.
4. Shipping Costs
Available shipping methods and applicable shipping charges are displayed during checkout before you complete your purchase.
Shipping costs may vary depending on:
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Delivery destination.
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Order size or weight.
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Shipping method.
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Product availability.
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Carrier charges.
If free shipping is offered for a particular promotion or order, the applicable terms will be displayed at the time of purchase.
5. Shipping Carriers
Depending on the destination and fulfillment arrangements, orders may be shipped using carriers or services such as DHL eCommerce, USPS, or other available shipping partners.
The shipping carrier may vary from one order to another.
6. Tracking Information
Once your order has been shipped, a tracking number may be provided to you by email when tracking information is available.
Tracking information may take some time to become active after the carrier receives and scans the package.
You can use the tracking information provided to monitor the progress of your shipment.
If you have questions about your tracking information, contact us at:
7. Delivery Delays
While we work to provide accurate delivery estimates, Beeyouti cannot guarantee a specific delivery date.
Delays may occur because of:
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Customs clearance.
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Carrier delays.
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Severe weather.
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Holidays.
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High shipping volumes.
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Incorrect address information.
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Transportation disruptions.
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Other events outside our reasonable control.
If your package is delayed, please check the tracking information first. If you need additional assistance, contact us with your order number.
8. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review your:
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Name.
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Street address.
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Apartment or unit number.
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City.
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State/province.
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Postal/ZIP code.
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Country.
If you realize that your shipping information is incorrect, contact us as soon as possible at mahasiah8@gmail.com.
We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Beeyouti may not be responsible for additional shipping costs resulting from an incorrect or incomplete address supplied by the customer.
9. Lost, Stolen, or Marked-as-Delivered Packages
If tracking information shows that your package has been delivered but you cannot locate it, please:
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Check around your delivery location.
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Check with household members, neighbors, or building management where applicable.
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Contact the shipping carrier for additional delivery information.
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Contact Beeyouti if you need further assistance.
Once a package has been confirmed as delivered by the carrier, additional investigation may be required before Beeyouti can determine whether a replacement or refund is available.
10. Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and the product before discarding any packaging materials.
Contact us within 7 days of delivery at:
Please provide:
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Your order number.
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A description of the damage.
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Clear photographs or video of the package and product.
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Any other information reasonably requested by our customer service team.
We will review the situation and determine the appropriate resolution.
11. Incorrect or Missing Items
If you receive an incorrect product or an item is missing from your order, contact us within 7 days of delivery at:
Please provide your order number and details of the issue.
After reviewing the order, we will work with you to determine the appropriate resolution, which may include a replacement or refund where applicable.
12. Customs, Duties & Taxes
For international orders, the destination country's customs authorities may impose import duties, taxes, fees, or other charges.
Any customs duties, import taxes, or similar charges that apply to an international shipment may be the responsibility of the customer unless otherwise stated at checkout.
Customs procedures and fees vary by country and are outside Beeyouti's control.
Customers are responsible for ensuring that the products they order can legally be imported into their destination country.
13. Shipping Restrictions
Certain products may have shipping restrictions based on the destination country, carrier requirements, customs regulations, or product-specific limitations.
If an order cannot be shipped to the destination provided, we will contact the customer regarding the available options.
14. Multiple Products in One Order
If an order contains multiple products, items may occasionally be shipped separately depending on product availability, fulfillment location, or shipping arrangements.
You may receive more than one tracking number for a single order.
You will not be charged an additional shipping fee solely because your order is shipped in multiple packages unless the applicable shipping charges were clearly disclosed at checkout.
15. Order Cancellation
If you need to cancel an order, contact us as soon as possible at:
We cannot guarantee that an order can be cancelled once it has entered processing or has been shipped.
If an order has already shipped, you may need to follow the return procedure described in our Refund & Return Policy.
16. Shipping & Refunds
Shipping charges are generally non-refundable unless the return or refund is the result of an error on our part or another situation where a refund of shipping charges is required.
For information about returns and refunds, please review our Refund & Return Policy.
17. Contact Us
If you have questions about shipping, delivery, tracking, or your order, please contact us:
Beeyouti
Email: mahasiah8@gmail.com
Phone: +1 (347) 350-0176
Business Address: 50 Westfield Road, New york, 11727
Our customer service team will do its best to assist you with your order.
Last Updated: September 7, 2026